Samsung already announced that they are asking their global partners to stop sales of the Galaxy Note7. This is in conjunction with the investigation of the phone’s battery issue – leading to hazard as reported by numerous individuals. Now Globe wishes to inform everyone that they are discontinuing the Galaxy Note7’s sales on their plans, and will issue an equivalent device as a replacement.
In support of the recent announcement of Samsung, we wish to inform our customers that effective immediately Globe will discontinue selling Samsung Note 7 and will no longer issue same device replacements to customers. We have implemented a process to retrieve Note 7 units from customers and replace them with a device of equivalent value. We are taking this matter seriously and will do everything we can to keep our customers from harm when using our service. We will be in touch with our customers within the next 4 days.
Globe’s online store already removed the Galaxy Note7 from the pool of devices to choose from.