One prominent area that things have most definitely advanced in leaps and bounds is Artificial Intelligence. Over the past decade, Artificial Intelligence (AI) has made extensive advances, both technically and in the public consciousness. In this article, we’ll explore how Artificial Intelligence development has improved over the years. But, first – the big question.
What Are The Biggest Advancements In Artificial Intelligence?
AI innovation has experienced several milestone advancements in the current decade. Artificial Intelligence has become an integral part of our day-to-day existence. The smartphones we use, as well as other technological innovations we use, feature built-in voice assistants and other features that make our daily experiences more convenient. Without further ado, let’s explore the journey of AI and how it has transformed over the years.
Prominent AI Development That Started From 2010
In 2010, ImageNet launched the ImageNet Large Scale Visual Recognition Challenge (ILSVRC), their annual AI object recognition competition.
In the same year, Microsoft launched Kinect for Xbox 360, which was the first gaming device that tracked human body movement using infrared detection and a 3D camera.
This year, IBM created a natural language question-answering computer named “Watson”. Watson went on to floor two former Jeopardy champions, known as Ken Jennings and Brad Rutter. The game was televised for all to see.
That same year, Apple presented its AI project called Siri. Siri is a virtual assistant on Apple iOS operating systems, and it uses a natural-language user interface to communicate with its human user. Siri adapts to voice prompts and gives a “personalized experience” per user.
Two Google researchers name; Jeff Dean and Andrew Ng trained a large neural network of 16,000 processors to recognize cat images (despite giving no background information). They achieved this by showing the processors 10 million unlabeled images from YouTube videos.
In 2013, the Never Ending Image Learner, a semantic machine learning system with the capacity to compare and analyze image relationships was released by a research team from Carnegie Mellon University.
In 2014, Amazon concluded Alexa, a home assistant that was eventually integrated into smart speakers and other devices from the company. Alexa functions as a virtual personal assistant.
Also, Microsoft released Cortana, their version of a virtual assistant similar to Siri on iOS.
Between 2015 to 2017
Google’s DeepMind’s AlphaGo was launched. AlphaGo is a computer program that plays the board game Go. This computer eventually defeated several long-standing (human) champions.
In The Year 2016
Hanson, a robotic company, created a humanoid robot called Sophia. Sophia is known as the first “robot citizen” and is popular thanks to her startling likeness to a real human being. Sophia is programmed with the ability to see, make facial expressions, and communicate in a very human-like manner.
The Year 2018
In 2018, Google developed BERT, the first “unsupervised, bidirectional language representation that can be used on a variety of natural language tasks using transfer learning.”
That same year, Samsung introduced Bixby, a virtual assistant. Bixby’s functions are similar to Amazon’s Alexa and Apple’s Siri.
What’s In AI Development For You?
Without AI, the ease we’ve acquired in the last decade would not have been possible. Businesses have benefited the most from AI innovations like Apro Software. Of course, there are several benefits of AI for businesses. If we were to run through all the remarkable benefits of Artificial Intelligence, this article would probably take you a while to read. So, we’ll stick to a few benefits. Below is a list of a few of the several benefits of AI and what’s in it for businesses (and possibly, for your business too).
Improves Customer Communication Cost-Efficiently
Unlike human customer service teams, AI-driven chatbots enable companies and organizations to provide 24/7 automated customer support with even more personal experience. With recent technological advancements in natural language processing, there are newly improved “bots” that can pick up conversation nuances and perfectly mimic human speech. Allowing AI to fill the customer service gap has helped companies to serve their customers more effectively while saving the cost they would have to invest in the payment of salary to human customer service officers.
AI Strengthens Brand Loyalty Through Personalization
One of the biggest challenges that many businesses face is personalization. The truth is that it takes time and a lot of manpower to accurately map out the individual customer journey and predict an offer that would suit each customer, drive engagement and increase sales. The ability to do all this and understand the customer’s next need is humanly challenging but easy with the help of AI. AI can identify buyers’ decision patterns and create accurate customer personas that would be of great help to your business.
No doubt, AI has come a long way and we can’t help but be thankful to it for the ease we now enjoy in our business and daily lives.