Based on recent statistics, there are 2,000+ online casinos available globally. By the end of 2023, this market is projected to bring about $179 billion. Given such a competitive environment, casinos try to take their place in the market.
They use different marketing strategies, targeting specific players with personalized bonus deals, implementing eye-catching graphics, and more. However, far from all online casinos are the same fair and deserve attention. Below, we compiled a description of the main features to consider while choosing the best gaming site.
License and Regulation
License is the first thing you should check before registering on the gaming site. As a rule, all required info is in the site’s footer. Also, you may check the casino’s T&Cs or contact the customer support service. Among popular and at the same time trustworthy regulators that issue casino licenses are the following:
- Curacao Gaming Control Board;
- Malta Gambling Authority;
- United Kingdom Gambling Committee.
If a particular casino has a relevant license, you may expect compliance with bonus T&Cs, timely payouts, adequate resolving dispute situations, and the ability to get refunds.
Clients’ Feedback and Reputation
It is the next feature you should explore together with license investigation. Head to the review sites and read feedback on the casino from its customers. For example, if you want to find top new Australian casinos, you may visit BetPokies, Trustpilot, CasinoGuru, or AskGamblers.
This way, you receive a big and unbiased picture of the platform from real clients. Do not neglect to read all the comments, even if only a few of them are negative. Sometimes, those few comments may highlight important features exactly for you.
Reliability of Gaming Software
Make sure the casino cooperates with licensed software developers only. In this case, you can expect to get an adequate operation of RNG and timely payouts. Also, you should not worry about mismatches with the stated RTP rate, volatility, hit frequency, min/max bets, and internal features (bonus rounds).
Trustworthy software developers always take care of the security of their products. So, you do not need to worry about malware while playing your favorite game.
Account Verification
Reputable gaming sites always check their clients to comply with KYC and AML policies. For casinos, it is a solution to prevent individuals who launder money, sponsor terrorism, and do the same illegal activity.
For you (as a client), it guarantees a secure environment where you can deposit funds, play, and withdraw winnings without worries. Check this option in the site’s T&Cs or by contacting the casino experts. Explore which documents you should upload to pass the ID verification. In most cases, casinos allow you to send the following:
- a copy or a scan of your passport;
- driver’s license;
- ID card.
In most cases, you can not cash out winnings without successfully passing this procedure. Crypto gaming sites with enhanced anonymity may be the only expectation from this rule. Also, it is important to check the verification time: focus on sites that make this procedure within no longer than 24 hours.
Banking Options
Financial security is one of the spheres reputable gaming sites pay attention to and spend a significant share of their income on. Ensure the site offers well-known and registered payment processors that comply with all industry standards (for example, PCI DSS for bank cards). If you choose a particular banking option, ensure it does not impose hidden fees.
It is important to understand whether the casino supports HTTPS and SSL encryption. If yes, then you do not need to worry about the security of your data when it travels from your end to the casino and vice versa.
Customer Support Service
The quality of the customer support service is another indirect sign of a secure and reputable casino. Always contact the site’s experts to test the quality of their help and response time.
Thus, you understand what to expect in the case of a potential issue you may stumble upon. Most modern gaming platforms offer several communication channels to contact them, including live chat, email, phone, and multiple social media.
