Globe reminds its customers to comply with the SIM Registration Act by updating their data on its online SIM registration platform if any details have changed since their initial registration.
Enacted in December 2022, the SIM Registration Act mandates the registration of all SIMs to enhance public safety and security, deterring SIM-aided criminal activities.
Why Keep Your SIM Registration Updated?
The law requires SIM users to provide accurate and complete details, including a verifiable photo ID. Customers can easily update their registration details when needed, such as:
- Change in residential address
- Change in last name after marriage or legal change
- Updated valid government ID
“We understand that life circumstances change, and it’s essential for customers to reflect those changes in their SIM registration information,” said Darius Delgado, Globe Vice President and Head of Consumer Mobile Business. “Our goal is to make the update process as convenient as possible, ensuring compliance with the law while minimizing disruptions to their mobile services.”
Globe encourages all customers to use the easy edit option, launched in June last year, to remain compliant. Globe also reminds customers to submit accurate details and a real photo ID, as providing false information or failing to update SIM registration details can result in penalties.
Customers may update their SIM registration details up to twice a year.
How to Update SIM Registration for Globe
Steps to Update SIM Registration details:
- Log in to the Globe SIM registration portal.
- Navigate to the registration section and select the “Edit” option.
- Update personal information, such as name, address, email, and profile photo.
- Save the updated information to ensure the changes are correctly stored.
Globe is committed to maintaining a secure and reliable SIM registration system. The company continuously improves its systems to safeguard user data and maintain service integrity.
Key security measures include advanced encryption protocols to secure data during registration, live photo capture technology to prevent the use of stock or pre-existing photos, and limited ID submission retries to prevent random or repeated attempts with fictitious documents.
By ensuring that all SIM registration details are up to date, Globe and its customers can work together to create a safer and more secure telecommunications environment in the country.
To learn more about Globe, visit Globe’s website.
